Shipping & Returns | Alfie Walker® Official

Shipping – Same Day Dispatch

Order before 22:00 (CET) and your shoes will leave our warehouse the very same business day.

Track & Trace

Every shipment includes a live tracking link as soon as it has been scanned by the carrier.

Ready-to-Wear Packaging

  • Cedarwood shoe trees

  • Dust bag & shoehorn

  • Packed in a durable, FSC-certified box

Returns – 30 Days

Try your shoes at home as you would in-store.
Not satisfied? You have 30 days to return or exchange free of charge.

  • Email info@alfiewalker.nl with your order number

  • Receive a return label (NL/BE; EU & UK receive instructions)

  • Send back unworn shoes in complete condition (including the Ready-to-Wear Kit)

  • Refunds or exchanges processed within 5 business days after arrival

Note: Visible wear or damaged soles void the return.

Exchanges – Size/Color

  • Free exchanges within NL/BE

  • EU & UK customers cover only the return shipment; the new size/color is shipped free of charge

Two-Year Warranty™

If your shoes fail within 24 months due to a production or material defect, our Two-Year Worldwide Warranty™ applies.
See the full conditions on our [Warranty Page]. If eligible, we’ll send a replacement pair at no cost.

Questions about your order?

Email us at info@alfiewalker.nl or send a DM via Instagram @alfiewalkerhq — you’ll always receive a reply within one business day.